Return Policy

Return Policy

1. There will be no return or exchange of the product once it is bought. Return is only possible if the wrong product is mistakenly dispatched, the package arrived in tampered condition, or the product has a short expiry, i.e., less than 3 months. If you want a refund or replacement, please send us an email with the Order number and the images of the wrong product or damaged or tampered product or near expiry products to ecomsupport@leeford.in (Refer to current email IDs, whatever is applicable) within 24 hours of the order delivery. We will reply within two days after receipt of the mail.
   
   
2. Please allow us 5 to 10 days from the day we receive your returned package. We may contact you to ascertain specific things about the product prior to issuing a refund/replacement.
   
   
3. If you received the wrong product, please keep it safe, saleable, and undamaged in its original packaging. Keep the invoice and original manufacturer’s packaging for successful pick-up and return.
   
   
4. Returns will not be accepted if: The product is damaged. It is without an invoice. It is tampered with. It is without its original packaging.
   
   
5. Please do not use the item you have raised a complaint about.
   
   
6. Leeford Ortho or any of its subsidiaries or channel partners will not be responsible for Damages due to neglect, improper usage or wrong application etc. & will not be covered under our Exchange/Returns Policy. Exchange of products due to allergic reactions or palatability issues is not applicable.